Shipping and Returns

How long does my order take to ship?

Orders shipped within Romania arrive within a maximum of 5 days. For international deliveries (currently limited to Europe), shipping times vary depending on the destination country. We always aim to deliver your Mifi piece as quickly and safely as possible.

Do you offer international shipping? 

Yes, we currently ship across Europe. Delivery times may vary by country. If you have questions about shipping to your specific location, feel free to contact us.

What is your return policy? 

We accept returns after an evaluation process. To initiate a return, please send clear photos of the product via email for inspection, which can take between 1 to 5 days.

The return must be completed within 30 days from the date you receive your order. Return shipping costs are the responsibility of the customer.

For personalized orders, the return process is the same; however, please note that the advance payment is non-refundable.

If you have any other questions, please don’t hesitate to reach out via our contact page.